Once you open a ticket, our technician will review the ticket, respond and take appropriate action, as required. We guarantee a response to your request within one hour of it being posted. However, we are proud to note that most responses occur within 15 minutes of ticket posting.
Each ticket has a unique number which will assist you with tracing and checking the status and/or responses from our Customer Support Technicians.
Click here to update your personal profile or credit card information.
